Duck Dog Supply thanks you for your order. We truly appreciate your business! 

However, if you are not completely satisfied with a product you have received, you may return it in as-purchased condition within 30 days of receipt of purchase. We will promptly exchange it or refund the purchase price (excluding postage and handling), whichever you prefer.

After 30 days of purchase, if you have a problem with your product, contact us, and we will direct you to the proper warranty department for service.